Whether you’re a first-time buyer or a returning customer, we’ve answered the most common questions below. Still need help? Contact us here.
Yes. CATWatch is scientifically tested and endorsed by the RSPB (Royal Society for the Protection of Birds) the only cat deterrent to earn this approval. It’s been used by thousands of customers worldwide with over 99% satisfaction.
Yes. We offer a 2-year warranty and a 30-day money-back guarantee for complete peace of mind.
Some cats leave immediately, others may take days or weeks to respond. Independent studies show CATWatch becomes more effective the longer it is in place.
CATWatch covers up to 12m (40ft) in a 100° angle, that’s about 125 square metres of garden space. It’s ideal for lawns, patios, borders, driveways, and more.
No, ultrasonic sound cannot travel through glass, walls, dense shrubs or corners. For best results, place it in a clear, open space.
It’s the only deterrent backed by science, RSPB-approved, made in the UK, weatherproof, and supported by excellent customer service. It also covers more area and lasts longer.
No, it is calibrated specifically for cats. For foxes, check out our sister product FOXWatch.
Yes. CATWatch is weatherproof and works in most weather conditions.
Yes, the ultrasonic sound is only audible to cats. It’s completely safe and cannot be heard by humans, birds, or dogs.
A Duracell Procell Intense 9V battery typically lasts 2–3 months. Battery life depends on how often cats trigger the device.
No, they usually don’t provide consistent power. We strongly recommend using Duracell Procell Intense or the official mains adaptor.
This is typically a battery issue. Try resetting your unit: Turn it off → remove the battery → wait 5 minutes → insert a fresh Duracell battery → turn back on.
You get 30% more ultrasonic power, long-term cost savings, and constant performance with no battery hassle. It’s perfect for busy gardens.
Email info@catwatch.co.uk or use our contact form. We’ll help you troubleshoot or arrange a repair.
Yes. We offer repairs for a small fee. If your unit can’t be fixed, we’ll refund the repair cost.
Yes. Your warranty is with the retailer, but we’re happy to offer advice and support regardless.
